Jeff sent a message to Greg D. Carmichael – Chief Executive Officer of Fifth Third Bancorp – Email Address that said:
Mr. Carmichael, You really need to hire more people answering you call. I was on hold for an hour and forty minutes. The help needed was poor at best. After I complained the follow up people were great at apologizing. Someone in authority should have replied to me and not some sweet 20 yr olds. I'm not a customer and never will be. This weekend you will lose my sons car loan because of your service
