Donna Butterworth sent a message to Greg D. Carmichael – Chief Executive Officer of Fifth Third Bancorp – Email Address that said:
Mr. Carmichael,
My name is Donna. My mother-in-law, Evelyn has an account there Sometime back in 2004, I signed some papers at your Fifth Third Bank in LaGrange Park, IL to have $500 (maybe a little less at that time) withdrawn from my bank, Inland Bank, Hillside, IL to go into Evelyn's account at Fifth Third Bank I want to stop this now, but your Customer Service Department will not let me talk to anyone because I'm not on the account. I have closed my account at Inland Bank (I talked to Chris at the Hillside Branch to arrange this.) However since I was not able to get anyone to help me at Fifth Third Bank, you tried to debit my account at Inland Bank several times. It came back NSF and Customer Service is telling everyone that calls including my sister-in-law, Janet, who has power of attorney for Evelyn's account that Fifth Third Bank did not initiate this. I do not have the papers now, but it was definitely initiated at Fifth Third Bank!!!! My mother-in-law was charged $15 which I have to give her now. HOW CAN I STOP THIS WITHDRAWAL!!!!!!!! I AM GOING TO THE BETTER BUSINESS BUREAU IF I CANNOT STOP THIS WITHDRAWAL FOR $500 BEING SENT TO INLAND BANK (WHICH IS CLOSED NOW). . THANK YOU!!!
