Marlie sent a message to Charles W. Scharf – Chief Executive Officer and Director of Visa Inc. – Email Address that said:
Mr. Charles w. Scharf,
I have a visa card with MCU credit card
They are refusing to honor the 30 days grace period. As soon as the payment is due, if it is not paid, you are reported to the credit bureaus. Also, the only way to pay your visa card online is through your checking account. If they decide to put a block on your checking account, you cannot deposit money to pay your visa card and they immediately report you late to the credit bureaus. They refuse stop their practice and act as if they are loan sharks and they make the rules no matter what the customer says. The president of MCU is Michael Mattone, he does not care at all of rules and policies- he seem to be operating under the Mafia rules and sounds just like a loan shark to my opinion. He needs to be stopped.
Please advise since I am in process of taking this matter to many outside agencies and in need of help.
Thanks kindly,
Marlie
