Ann sent a message to Richard K. Davis Chairman of U.S. BanCorp Email Address that said:
Mr. Davis,
I am a frustrated real estate agent who represents your client, Jennifer Jeter, in the short sale of her home . US Bank had an appraisal performed in December 2015. I submitted a full price offer to purchase the property for the full value as stated in the appraisal ($175k) on 1/21/16. I have yet to have anyone at US Bank respond to the offer. It boggles my mind why your bank would ignore a full price offer and save US Bank from losing the home to a much lower bid, or worse, foreclosure at pennies on the dollar. I have been in contact with Gianta Latham her supervisor Jacob Hayes. They continually request documents from the Seller that have already been submitted. I have repeatedly asked for the contact information for the short sale negotiator to which I have been told there has not been one assigned yet.
Please, with all due respect help me understand why this offer to purchase has not even been acknowledged for the last 77 days and why US Bank would risk losing a qualified buyer to purchase this property at the stated value?
I have a file 2 inches thick of email conversations with your Mortgage Assistance Department documenting my repeated attempts to have someone acknowledge our offer. I simply do not know where else to turn and hope that you will be able to assist me.
I welcome your thoughts and sincerely appreciate your help in this matter. I can forward you the Agreement of Sale to purchase along with the Buyers qualifications.
Sincerely,
Ann