renate weber sent a message to Marvin R. Ellison - President of J. C. Penney Company Inc.- email address that said:
Mr. Ellison, am a long time J C Penney credit card holder, retired Associate. As a Platinum card holder
,I have not received any rewards in 3 years! I have complained to credit card company, the jcp rewards program and store managers, with no results! I also never receive any mailed advertisements. Anything you can do for me, I would appreciate it.
Sincerely, Mrs. Renate Weber
