Jean sent a message to Mr. Gabriel Tirador, President of Mercury General Corporation- email address that said:
Mr. Gabriel Tirador,
I am writing you in regards to a Mercury Insurance employee. Kim from the texas location was at the Hiring event 7/25 in Rancho Cucamonga, CA conducting interviews. She was assigned to me and throughout the interview she made me feel very uncomfortable. Kim would occasionally glance around the room while I was answering questions, she also made rude facial expressions. I found this to be very rude. In addition, I no longer wanted to be a part of the Mercury Insurance after my interview experience.
I sadly shared my experience with others who ended up closing their accounts and insurance policies