Victoria sent a message to Stephen Hemsley – Chief Executive Officer of UnitedHealth Group Inc. email address that said:
Mr. Hemsley,
URGENT. ....MEDICAL NEED IS URGENT! !!
I GAVE YOUR COMPANY MY UPDATED PAYMENT INFORMATION ON 5/13/16 AND THEY FAILED TO DEDUCT MY PREMIUM FROM MY CHECKING ACCOUNT SO NOW I HAVE NO INSURANCE AND NO PRESCRIPTION COVERAGE!!!
I HAVE 1 (ONE) PILL LEFT FOR TONIGHT OF MY MEDICATION. THIS IS A MEDICATION THAT NO ONE SHOULD STOP TAKING ABRUPTLY. I WILL END UP IN THE HOSPITAL AND IN SOME INSTANCES, IT COULD BE FATAL.
PLEASE HELP ME TODAY! I HAVE TALKED WITH UHC, AND THE MARKETPLACE MULTIPLE TIMES AND AM GETTING NOWHERE!!
IF YOU WISH TO SPEAK TO ME FOR ADDITIONAL INFORMATION, PLEASE LOOK MY NAME UP IN YOUR SYSTEM AND MY PHONE NUMBER IS LISTED
IT IS LISTED UNDER VICTORIA THORIN.
PLEASE HELP ME, I DON'T KNOW WHAT ELSE TO DO!
WE HAVE ALREADY HAD TO FILE BANKRUPTCY ON 5/5/16 AND SURRENDER OUR HOME DUE TO DRASTIC DECREASE IN OUR INCOME. MY HUSBAND IS A DISABLED VETERAN AS OF 4/1/16. I AM A REGISTERED NURSE BUT HAVE HAD TO STOP WORKING AS HE NOW REQUIRES SOMEONE WITH HIM 24/7. I AM HIS SOLE CARETAKER AND CANNOT GO INTO THE HOSPITAL.
I AM THE ONLY ONE WHO KNOWS WHAT TO DO WHEN HE CANNOT BREATHE.
EASE HELP ME. I NEED TO GET THIS MEDICATION TODAY!!
THANK YOU IN ADVANCE AND GOD BLESS,
VICTORIA
