Sharla sent a message to Kenneth C. Hicks – Chief Executive Officer and President of Foot Locker, Inc. – Email Address that said:
I am emailing you in regards to an online order, which was shipped incorrectly. In addition, If you saw the way this package was sent out, I am most sure you would be as disappointed as I am, (I have pictures if you would like to see it) This was going to be a Christmas gift for my daughter. I have called Customer Service and several surrounding stores and can not get anyone to rectify my issue. Please email me or call me at your earliest convenience.