Dan Slentz sent a message to J. Clifford Hudson Chairman and CEO, Sonic Corp. - email address that said:
Mr. Hudson, Saw a commercial for Sonic and recognize your frequent advertising. Im the dad in a family of four (wife + 2 daughters). Wanted to tell you why we dont eat at Sonic. First, weve tried a few times and its like all three Sonics weve eaten at simply dump the greasy food into the basket without ANY attempt to shake some grease off (and I mean the papers are SOAKED with grease. On two of three visits, it took forever to take our order and even longer to get it. Come on! The idea of FAST food is getting it in a reasonable amount of time (and I should note that both times things were terribly slow, the restaurant only had a few cars). This was when we lived out in Albuquerque. So I just wanted to give you one former customers point of view on why we dont eat at Sonic. NOT your price.. nor the taste of the food.. but how greasy it was (without any attempt to minimize this) and the s-l-o-w order taking and filling of order. Respectfully, Dan Slentz
