mike sent a message to Edward Lampert – Chairman and CEO of Sears Holdings – Email Address that said:
Mr. Lampert
I was trying to order a part for a lawnmower When I found out that I would be unable to pick up at my local store due to an "employee problem" I was stunned. First of all, your employee told me of the issue, second the issue itself is unheard of with Sear's reputation for customer service. Can I be of help to your "sinking ship"? Please contact me if you need someone to help resolve your issue at your Gainesville, GA location.
Mike
