Kathleen sent a message to Ian McLeod - CEO, Southeastern Grocers - Email Address that said:
Mr. McLeod,
Winn-Dixie's main problem is lack of customer service. I pass 3 Winn-Dixies to go to a Publix. W-D does not help with bagging or carry-out.
If they were more customer-oriented I might shop there.
-Kathleen
