Ryan sent a message to Sanjay Mehrotra, Co-founder, President and Chief Executive Officer of SanDisk Corporation Email Address that said:
Mr. Mehrotra - would you please look into incident I purchased 2 16Gb memory cards and they were defective. I mailed 2 back to SanDisk and was only returned 1. Customer support has been terrible and I feel I'm being led along, hoping I'll just go away. Thank you.