Wallace sent a message to James E. Meyer CEO, Sirius XM Radio Inc. – email address that said:
Mr. Meyer,
I am contacting you in regards to being billed for 5 months for services when I called and emailed cancellation.
Please contact me at your convenience I was told that all conversations are documented. But the fifth person saying that there is only 1 person documented for all of calls and transfers.
Thank you
Wallace
