Tony sent a message to James E. Meyer CEO, Sirius XM Radio Inc. – email address that said:
Mr Meyer, in 1999 I purchased a "Lifetime" subscription to Sirius Radio. I was told that I could transferred to another vehicle, for a fee. Last week I purchased a new vehicle and yesterday I call the company (Sirius) to transfer my subscription to my new vehicle. I was told that this could not be done. I talk to a supervisor and his supervisor and they said they were sorry I was given wrong information. Well thats not a way to run a company or continue good relations with your customers. They said my conversations with the supervisors were recorded and would be retained in my file.
Sorry to bother you with this matter, but can you please assist me in having my "Lifetime subscription" transferred to my new vehicle. I'm certainly willing to pay a transfer fee. Needless to say, I have enjoyed my Sirius radio over the years. If someone on staff needs to speak with me, I can be reached during normal business hours, PDT.
Respectfully, Tony
