Thomas sent a message to Christopher J. Nassetta – President and Chief Executive Officer of Hilton Worldwide – Email Address that said:
Mr. Nassetta.
I have a significant customer issue that is very simple but has yet to be resolved despite three separate Supervisory calls over three days an two hours, two hang ups, four outgoing calls and one incoming call at check-in.
Could you please direct me to an individual who could assist me with resolution.
Thank you.
Thomas
