Carol sent a message to Arthur L. Peck – Chief Executive Officer of Gap Inc. – Email Address that said:
Mr Peck: I am very concerned about the closing of the Gap in Grand Junction,Co. Many people depend on the store for the quality clothing that they sell. My daughter has worked for your company for 11 yrs. and has had a remarkable manager that has kept the store opened for the people who come from Aspen, Moab, Utah, mew Mexico, Wyoming and surrounding areas to buy your clothing, as they do not have the pleasure of having the gap in their location. My daughter has some concern that the district managers have not kept a closer eye on this location. Those that have been given this position, have only come to the store once! Lenny is the only one that was doing her job. I don't know what you pay them to do this, but it is not fair to the manager, who is trying to maintain the excellence required by you. Many people who work at the store have not been given much notice now before Christmas. I hope that you are aware of this closing as an important part of not only the shoppers, but to the people who work for your company. If you wish to speak with me directly, as I would like to have a personal conversation with you, if you have the time. Thank you for listening to my letter, Carol
