Phillip sent a message to Glen F. Post, III President and CEO, CenturyLink, Inc. – email address that said:
Mr. Post, I have been a customer since CenturyLink first arrived in Preble County Ohio. My CenturyLink telephone service has been out for the past 18 days. 18 days! When called, your customer service people lie to my wife about when the service will be resumed. Is this type of service acceptable to you? Should I quit your company? Do you want me to quit?
