Monika Page sent a message to Stephen H. Rusckowski President and Chief Executive Officer of Quest Diagnostics Email Address that said:
Mr. Rusckowski,
for many years I have utilized the services of Quest.
Stopped using the services about 10 years ago because of the inconvenience of scheduling with a machine and mostly unfriendly environment at the labs.
I am aware that I am not the only person who has
chosen a different lab because of these reasons.
If you would have a live body answering the telephone, setting the appointments, it would make a world of difference,Specific for elderly people who need assistance.
Food for thought.
