Kathleen sent a message to Bob Sasser – Chief Executive Officer and President of Dollar Tree Stores, Inc. – Email Address that said:
I've been a loyal customer of Dollar Tree stores for many years. My friends, relatives, etc. have always enjoyed shopping at the stores.
However, Store# 5132 in Torrance, CA, which used to be a beautiful, well-stocked, organized store is now a mess. The store is embarrassing to at least one employee I spoke with when I inquired as to what happened to the store. I was told that store management is mainly concerned about meeting quotas over anything else. The store is now in complete disarray and understocked. I was there on Oct. 3rd with my sister. After telling her how great the store was I had to apologize about the condition of the store. Please look into this matter. There is apparently an issue with management at this particular store. Thank you for taking the time to read this. Kathleen