Phillip sent a message to Donald W. Slager – Chief Executive Officer and President of Republic Services, Inc. – Email Address that said:
Mr. Slager
I'm the properties director at the Stowe YMCA in Belmont NC. Last August 2015 we noticed we were being billed for a recycle container which we do not have on our premises. After calling our local republics office they said a sight visit was needed to confirm that the container was not on the premises. It's April 2016 and still the same issue ,no container but still being billed. After speaking with one of republics employees yesterday 4-20-16 she made us aware that our services had been interrupted because we failed to add the amount of the recycle container to our payment,arrived at work this morning to find our trash container not emptied which we did pay for. No visit has been made to our facility by republics after numerous times of me calling , they say the same thing and nothing happens. I don't want you to think that i came straight to you to resolve this issue. I have asked every time to speak to a supervisor or branch executive but they are always busy. I hope you can help me with this issue,it would be greatly appreciated seeing is they are not even emptying our trash container now that we are paying for.
Thanks. Any help would be appreciated. God Bless
