Patricia sent a message to Héctor Slim Seade CEO, Telmex – email address that said:
Mr Slim, pelase do something about your Telmex customer service, it is terrible, my parents whole street Ramiriqui Mex DF was without telephone service for over a month and they called everyday to have someone come and repair it and nobody came.
In social media you read of Telmex bad service everyday, please do something about it.
