Carley sent a message to Arne M. Sorenson – President and Chief Executive Officer of Marriott International, Inc. – Email Address that said:
Mr. Sorenson,
Why does it seem everytime I want to RSVP a room with Marriott the best rate for Marriott Rewards member is advanced purchase? I feel as a loyal Marriott Rewards customer, for over ten years, and Marriott Credit Card holder I shouldn't have to RSVP an advanced purchase room to recieve the best rate. I will drive 30 min from my destination to stay at a Marriott vice staying at another brand hotel closer to my destination. I hope the this isn't the standard now for Marriott Rewards/ credit card holders.
Unhappy member,
Carley
