Ollie sent a message to Saun Bruce W Van – Chief Executive Officer, Citizens Bank RBS Citizens – Email Address that said:
Mr. Van Suan, I really need you to intervene on my behalf.
Your bank has refused to reinstate the credit limit on my two credit cards, $15,000 and $0.000 respectively. This refusal is despite the fact that the erroneous information that prompted the action, has been deleted from my record at the request of the answerable parties. As I explained in my letter, dated January 28, 2016, to Dyne R. Finney, Senior Vice President and Senior Relationship Manager,
this situation is causing me GREAT financial loss, and terribly hinders my ability to maximum a significant business venture. I am sure that you will agree that your banks treatment of me is totally unwarranted. Thank you for taking the time from your schedule to read this message. I trust that you will contact me soon with good news.
