Eric sent a message to Julia Stewart – Chairman and CEO, DineEquity, Inc. – Email Address that said:
Mrs Julian Stewart,
My name is Eric and I am an individual who resides in a homeless shelter and was a waiter at I hop in Austin TX until today 5 -13 -2016 location 707 Ceasar Chavas .
I feel that I have been taken advantage of and humiliated by a trainer that used me solely to bus her tables for 6 days along with talking to me as if I weredog to the point that I resided as she humiliated me. I was about to take this situation to homeless advocates and make it publicised that a homeless man trying to work his way back into society was treated like a dog while working at I hop until I read your bio. What touched me the most was
This is you talking :DINE OUT WITH POTENTIAL HIRES. If you have a complete conversation with me and you never acknowledge the food server, you are being disrespectful and will never work for me.
That alone struck me to the point that instead of writing press releases and trying to bring this to national attenion., I decided to reach out to you. (Juliean) I feel that if you would have been there, you would have fired her by the way was treating me .
I am an indivisual currently residing in a homeless shelter (who you couldn't tell that I'm homeless.) I began working for Ihop around May 7 2016 by Manager Stephon. He had taken a chance on hiring me as a waiter after he seen the potential I have. Stephen know that I was in the shelter and was encouraging me on how to get a bank account and to get back into the mainstream of society which was already my plan.
After 6 days of training from Sherry, I couldn't even locate the French fry button on the computer because she wouldn't show me anything on the computer. I could only glimpse over her shoulder as she quickly punched in the orders. I don't know if Sherry was doing this just because I was homeless or because if Stephon was gone on his vacation. However, every worker there noticed that she was just using me as a bus boy and raised her voice at me when I went to run food for others. I have whiteness that she even made me stand up against the wall and not move from the area. Mrs Stewart, I'm fast ,quick, swift and accurate and on Mothersday, I don't think she went to the kitchen more then once to take dirty dishes because she ran me constantly to get drinks, bus and pre bus.. I complained to the manager Sharon and she brushed it off. I complained to the district manager because I refused to continue to keep being her personalized bus boy. The Regional manager was very profession and said that he would get me another trainer which he did. I'm not going over his head because he did take action immediately. However me living in a shelter, I can't go home and think about it. I have no home to go to so here I sit typing away on my kindle reaching out to you.
After it was brought to everyone's attention that Sherry was milking I hop and myself . I was the taught the computer that same evening, that I complained to the district manager. A manager and a waiter taught me how to take the basic orders in about an hour and a half after making mock orders. Mrs Stewart, I caught on so fast that they gave me two tables that night.
Sherry was mad when she seen that I had made it on the floor with two tables and that I have records to prove it. I made one mistake and that was I pushed regular pancakes instead of chocolates Chip. She started making grunting noises and when I returned to the kitchen she started talking to me very disrespectfully dog. I'm getting mad even thinking about it. I'm just explaining to you that I have no problem with I hop but with Sherry the trainer but I will do everything I can legally until She is no longer an employee there at Ihop . I have all the time in the world by me being homeless and unemployed.
I'm calling for her resignation and if she doesn't resign then I'm going to do what ever it takes to bring this into the spotlight so that will NEVER happens to anyone else.
Please help me.
Eric
