Brigette Lugo sent a message to Mary Barra that said:
I have concern that need addressing . Could I have a phone call back from someone please. It has been a disappointment task getting hold of someone even on the executive liaison department . So many ,es sage left since August 7 and no response . Taster many attempts i recieve a call from someone by the name of Rovi at 855-880-1400 xt 5916160 staying she wanted to speak with my husband . I told her I opened the case and have spoke with Jasmine once in July . So my husband called her back right away and of course no answer voice mall .