Cecelia sent a message to Akio Toyoda President and CEO, Toyota Motor Corporation that said:
My 2002 Toyota Prius with 159,000 miles was running fine before I went in for a oil change. After getting a oil change 2 days later it broke down. and is now a junk . I bought Toyotas all my life and never had a problem. Now I will never buy another Toyota again !!
I was treated very unprofessionally by Hyannis Toyota Sales Department in the United States. The Sales Department tried to force me to buy this one Toyota and would not let me look at the other cars in the lot then tried to force me to lease a car which I could not afford.
Toyota cars are now only for the rich people who can afford four hundred dollars for a replacement head light.
I can remember buying my first Toyota for five thousand dollars. With all due respect you forgot the poor customers who made Toyota what it is today.
