John sent a message to Martin Winterkorn CEO, Volkswagen Group – email address that said:
My 2014 VW Passat has had numerous problems. The biggest problem is the subframe bolts becoming lose and causing the body to shift and the car to squeak and rattle. The dealer stated it was a defect in the bolts. The problem was fixed for 6 months and now again the bolts have become loose. I have to now go back to the dealer for another temp fix. What type of product is VW manufacturing. I received a letter in the mail 2 months ago about how my airbags are defective and that the company would contact me to have them changed when they have the replacement parts...still waiting.