SHERRILL CRICHTON sent a message to Thomas M. Rutledge - Chief Executive Officer and President of Charter Communications, Inc. - Email Address that said:
My account was debited for $523.00 instead of $75.23 on Friday 24th. I spoke to a sup., who advised me a credit for $446.27 would be issued on Sunay, I am now being told Thursday. I have a rent payment due toay. After today my late fee is $150.00. i need to get my money back today. I am getting a round a round and unable to speak with a supervisor. I NEED HELP
