Mary sent a message to Saun Bruce W Van – Chief Executive Officer, Citizens Bank RBS Citizens – Email Address that said:
My husband I have ben customers of Citizen's Bank for years. Yesterday, we had a difficult problem that I want to discuss in writing. I want to direct it to the proper person before we rashly look for another BAnk. Before going into a lengthy explanation wasting your time, I want to locate the proper individual to contact. Is that person YOU? Sincerely, Mary and Howard ---Thank you for your time!
