Carol sent a message to Marvin R. Ellison – President of J. C. Penney Company Inc.- email address that said:
My is Carol Griffin from Fontana, CA. It's important for me to share my shopping experience at JC Penney in Montclair CA. I met the most wonderful sale associate in the Children Dept. She was the best during this busy time. She should be recognized. A happy grandma shopper, she was awesome.
