Brenda sent a message to Doug McMillon – President and Chief Executive Officer of Walmart Stores, Inc. – Email Address that said:
My name is Brenda I have went on to the website and I purchase the TV and I went through and all the information was right about the TV then when they send me the email about the tV the confirmation it is a whole nother TV that I did not order 6 inches smaller screen than the one I ordered then I call the store all night long nobody answered I called today because I live in Las Vegas and I purchased a TV for my grandson and my daughter to pick up in New York and my grandson is really looking forward to this . I purchase a Vizio TV they are telling me there is nothing I can do about it that I'm going to have to disappoint my grandson know that is b******* then I called and I asked to talk to supervisors nobody answered their phone all night till today I tried calling and calling and talk to supervisor they're telling me there are no supervisors what kind of place are you running I thought Walmart got a new vice presidents and CEOs well I guess they should get new ones more because this place totally totally sucks and I think it's the biggest disappointment I make sure I'm going to make sure everything goes viral telling me to disappoint my 5 year old grandson that is just over the top. Did not try to resolve it in anyway just told me that that is like and her name is Desiree on your Walmart site there when I called them I asked to speak to somebody in charge there was nobody in charge they put me on hold for like 45 minutes then I called back again that is so unprofessional especially when they don't know who they're talking to
