Elizabeth Onori sent a message to Hubert Joly President and CEO, Best Buy - email address that said:
My name is Elizabeth Onori and I am reaching out regarding an issue that I am again experiencing with my Geek Squad Service and I am hoping that you will take the time to reach out to me . I am so frustrated by the continued poor service and non-caring attitude of the people that work in the Geek Squad department and would like to further discuss my latest encounter. If you could contact me at wardonori04@gmail.com at any time, I would greatly appreciate your time and attention.
