Kathry sent a message to William H. Rogers, Jr. Chairman, President and Chief Executive Officer of Sun Trust Banks Email Address that said:
My name is Kathryn I was a victim of fraud, thru my checking account. I think the definition was "services not rendered" I submitted all the necessary documents to the Suntrust fraud department proving these facts. Suntrust then refunded my money, and then about a month later reversed the charge back credit, leaving me and my family without money . I am at this time requesting your assistance. I can be reached at phone thank.
