Terri Lockwood sent a message to William H. Rogers, Jr. CEO, SunTrust Banks, Inc. email address that said:
My name is Terri Lockwood and its very urgent that I hear from you as soon as possible since everyone at SunTrust wants to make me out to be a home Im now fixing to loose my car and lights will be getting turned off on Friday please Im begging you help me my number is 615-864-7075 or 615-892-5362