Jennifer Rockett sent a message to Carlos Ghosn - Chairman and CEO, Renault - Email Address that said:
My Renault car is awaiting a replacement window motor which is on back order and is not due to be with my garage until 20/3/17. In the meantime my car is in pieces in the garage and I am left without a vehicle. I am registered disabled with two primary school aged children and am struggling to get them to their activities and to attend medical appointments. My life is a logistical nightmare without a car. Please can you help?