Jeffrey Ledewitz sent a message to JeanMarc Duvoisin that said:
My wife, Lisa, and I enjoy the Nespresso coffees. We have been ordering for quite a number of years. However, we are disappointed that you have not created new flavored cappuccinos in recent times. Many of your competitors have. If you check your records, you will find that hazelino, vanizio, and caramelizio to name a few have been out for a very long time. Avid drinkers like to sample new flavored cappacinnos to avoid boredom in taste.