Kenneth Misenhaimer sent a message to Mark Parker that said:
5913 PEACH ST good morning I'm reaching out to you about an issue I have don't nobody seem to address the issue I don't call Nike headquarters three times on Normandy on numerous occasion I have not received no email from nobody I have not got a call from nobody the storm trying to take my product back to the giving me the runaround and I'm very disappointed and to the people that answer the phone for Nike headquarters and I'm disappointed in the stove that I got the shoes from maybe you can help me to address this issue about my tennis shoes been coming apart from the tip of my shoes