Theresa sent a message to Michael OLeary - CEO, Ryanair - Email Address that said:
No wonder you are the richest man in Ireland as you clearly can hire very clever Ux designer to ensure customer pay 3 times the price for all the extras inadvertently and then claim they are non refundable. How is this treating customers fairly? you are the only airline who operate this way a genuine mistake and even if you contact within 24 hours you will not remove unnecessary extras that our party has been missold/tricked into purchasing.
