Oh my goodness, when you call the corporate office,, and tell the receptionist – Marvin R Ellison email address

Stephanie sent a message to Marvin R. Ellison – President of J. C. Penney Company Inc.- email address that said:

Oh my goodness, when you call the corporate office, and tell the receptionist that the customer service phone line hung up on you, and then ask for Marvin Ellison, she still transfers you to the customer service line and then blocks your phone number so you cannot get through again . Just lost a customer.