Shirley Curtis sent a message to Marvin R. Ellison - President of J. C. Penney Company Inc.- email address that said:
On Aug. 17, 2017 I ordered 2 pairs of Lee side elastic jeans never received them. The order was never filled my credit card was never charged. The charge was $29.99 each with 25% off (code save67). Now the jeans are a different price. I think Penneys should honor my order of a total of $51.02 (delivered to store). I called Sept. 2 about it with no results. I also had a live chat today with no results. Now the jeans are a different price, but I think Penneys should honor the Aug. 17 order totaling $51.02.