Gennean sent a message to Gary C. Kelly Chairman, President, and CEO, Southwest Airlines Co. – email address that said:
On July 2nd of this year my children, ages 5 6 were abducted by their father. They have been located by a private investigator but now I am raising funds for plane tickets to bring them home. I cant afford to fly there or even put them on a plane by themselves from Houston TX to Sacramento CA. This is legit thru and has been a long 5 months of courts, lawyers, law enforcement but I am begging for help to bring my babies home. I haven't seen or heard from them since then.
