Regina sent a message to Glen F. Post, III President and CEO, CenturyLink, Inc. – email address that said:
One again I am contacting your company regarding cancellation of service and the bullying I am receiving. First Baptist Church of Bourbon, MO. Your representative contacted me about a cancellation fee, which was resolved. Now, we are being charged for equipment of $99. Your company brought this equipment, your company needs to come pick up the equipment. I can be reached to make arrangements to meet your company representative so this equipment can be picked up. With this being said, I am mailing final payment of $40.76 today, I expect no other billing from your company. Thank you for your assistance.