Nancyanne Romano sent a message to William S. Demchak Chairman, President and Chief Executive Officer of The PNC Financial Services Group Email Address that said:
Over the past few months I have had a issue with a PNC account that I needed escalated to the proper department for help . This matter has never made it to the proper level and is yet to be resolved . Please have a member from a higher escalation department contact me at the provided email address . I can then send them the months of correspondence I have had with PNC and hopefully finally resolve the issue . Thank you in advance .
