Lori Hernandez sent a message to Scott Sider that said:
Help please...towed my car yesterday, Good Friday to the El Paso, TX location on George dieter. Only to get a bill for $209 for leak in hose of cooling system...WOW. They charged me the $34 check for cooling system PLUS a $58 for drain/refill radiator. My radiator was NEVER drained..so how could they replace the hose. Luis the manager picked me up after car was fixed due to Covid19 (no mask worn) he commented that they ran my car for OVER an hour did not heat up..so they topped off the coolant which was low....Pleasse help