Joyce Baylis sent a message to Michael Massey that said:
YOUR PETSMART STORE IN LADY LAKE FLORIDA, ZIP 32159...HAS NOT HAD ANY HAND SANITIZER AVAILABLE FOR MONTHS. THIS IS A DISGRACE DURING THIS TIME OF PANDEMIC. I HAVE ASKED AND ONLY GOTTEN SHRUGGED SHOULDERS AND ROLLED EYES. NO ANSWER . PLEASE ADRESS THIS ASAP. THANK YOU.
