jim hines sent a message to Akio Toyoda that said:
Honored Sir, I drive an '06 Corolla S. I have two dogs who go everywhere with me. I need to have airbags replaced, and would benefit from a mobile repair being done, as opposed to boarding my dogs, drive 20 miles to have the repair done at whatever time, with the probability of having to board my dogs overnight, if the repair is not done in time enough to pick them up the same day, increasing my overall cost for something I-and you, sir- did not do. The nearest Toyota dealer, in Henderson, NC, has no mobile repair capability. Gotta wonder why. I can't be the only one in this situation, and do not believe I, a father of 2 and grandfather of 9, am expendable. To me all Toyota dealerships should have mobile repair capability, which would only enhance the brand. Please consider my thoughts, and need. Thank you.