Robert Murrell sent a message to Akio Toyoda that said:
Purchased this 2014 Doge Ram 1500 double cab from Fremont Toyota in 11/2019. Own 2/24/2020 I took the vehicle in to have a flat fixed at Firestorn Tire store a sales representative went out to inspect the tire and said it showed signs of dry rotten. And look at the rest of tires and said they will need to be replaced. Then I took the car back to dealership and spoke with a sales manager, he said he would pass the message to appropriate person. The receptionist took my number a gave me the general manager number, who I called and he said unfortunately a 30 day warranty own used vehicle after I explained what was going, telling him, I never had to replace tires own previous card with in 2 1/2 months. No response. His name is Mark Hashimi, phone number 510-252-5100 ext 5500. I was also tolled by a shop manager that I should have inspected the vehicle my self. I told him thatâs not my job. He was very rude and unprofessional. I donât have 800.00 to 900 dollars. And I am a disabled veteran and need to go to hospital own a monthly base to have my blood checked because I am own Warfarin a blood thinner medication. With tires that are deteriorating I canât do that. Are they allowed to sale a vehicle with 6 year old tires own it.