Ron Groenenboom sent a message to Tony Thomas - President and Chief Executive Officer of Windstream Communications - Email Address that said:
Please ask your employees to stop sending me bills. I cancelled my landline and internet on the morning of June 1 and keep receiving billing notices. I paid $7.99 which is more than what I owed for nine hours of service, but keep receiving a bill for the whole month. I am not aware of any reputable company that charges folks for services they dont receive, and it is wrong for Windstream to threaten to lower my credit rating because I refuse to pay for services not rendered. Thanks for you time.