simon sent a message to Ross McEwan – CEO, Royal Bank of Scotland – Email Address that said:
please can you look up case ref or get your office to print it out i would like my charges sent back to me for the royalties gold acc i feel it was mis sold iv complained 7 times now each with a different out come
very very disgruntled customer I'm shaw if i was a multi billion pound company i would get a lot better service ?
