Neil Martin sent a message to Stuart Parker - President and Chief Executive Officer of USAA - Email Address that said:
Please convey this to Stuart Parker, and have a customer service representative contact me by email.
I am not a USAA customer. However, I was hit by a USAA-insured driver (policy # 023019303U7101. Date of accident - 5/25/17.
The service regarding this claim has been very poor, and remains quite unsatisfactory.
I spoke with Carol today, 210-531-8722.
N Martin
